Customer Care
Should you need help at any time, please call
1.866.814.6901

San Diego Vacations with Marriott

VACATION PEACE OF MIND

Vacations by Marriott is committed to superb care and complete end-to-end service for our customers. That's what makes us different from other vacation providers. We know that you work hard for your vacation and we want you to enjoy it and relax. So leave the work to us.
 
Hotel-Only Bookings from Marriott.com
Vacations by Marriott provides customer service for packaged trips, including flight+hotel, hotel+car and hotel+activity vacations. Unfortunately, we are unable to assist you with hotel-only reservations. We invite you to visit Marriott.com to reserve or modify your reservations.  If you require additional assistance, you may also contact Marriott directly at 1-866-814-6901 or by email.
CUSTOMER SERVICE – VACATIONS BY MARRIOTT
If you have any questions or concerns while making your Vacations by Marriott reservation or need further assistance, please contact us at 1-866-814-6901 or 402-548-3599.  Our experienced representatives  are available to assist you with your vacation  Monday through Friday between the hours of 8am-8pm CT and Saturday/Sunday 8am-4pm CT.   We also have specialized staff available at the above numbers  24/7  should you need emergency assistance with your travel plans while on your vacation.
 
BEFORE, DURING AND AFTER TRAVEL
Before Travel
Staffed by experienced travel professionals, we offer service and support from the moment customers inquire about a vacation to the time they return. You can reach us at 1-866-814-6901 or at 402-548-3599.
 
During Travel
Our representatives are available to help answer questions, arrange tours and sightseeing trips or assist with any unexpected situation you encounter while on vacation. An unforeseen situation won't interrupt your vacation because you can call us anytime for assistance at 1-866-814-6901 or 402-548-3599.  These numbers are also available on your confirmation documents. 
 
After Travel
If you would like to share your satisfaction with your vacation with us, we're glad to hear it! If you were not satisfied with a portion of your vacation, you can let us know as well.
 
QUICK REFERENCE GUIDE
Find answers to the most common questions that we receive about vacations, our website and booking online in the FAQs located at the bottom of this page.   
 
Terms & Conditions
View the Vacations by Marriott terms and conditions at the bottom of this page for complete details regarding your vacation contract. 

INTERNATIONAL TRAVEL REQUIREMENTS
New federal law requires that travelers entering or re-entering the United States on or after January 1, 2007, from any international destination (now including the Caribbean, Bermuda, Panama, Mexico and Canada) must present a government-issued passport to clear U.S. Customs. This is a change from prior documentation requirements. For more information on passport services, visit the U.S. State Department website.  

YOUR INFORMATION IS SECURE
At Vacations by Marriott we believe that it is extremely important to protect the privacy of our customers. For complete details of how we use the information that is gathered on our site, see our Privacy Policy at the bottom of this page.